Legal Policies surrounding SMS Communication

At HolleHiPPos, we understand the importance of effective communication with our customers. That's why we offer SMS communication as an additional channel to keep you informed about your orders and provide updates on our products and promotions. However, we want to ensure that you are fully aware of the legal requirements and your rights when it comes to receiving SMS messages from us.

Consent and Opt-In

Before we can send you any SMS messages, we require your explicit consent. This means that you will need to opt-in to receive SMS communication from us. During the checkout process or through our website, you will have the opportunity to provide your mobile phone number and indicate your consent to receive SMS messages.

Message Frequency

We respect your time and privacy, which is why we strive to keep our SMS communication to a reasonable frequency. You can expect to receive SMS messages from us only when necessary, such as order confirmations, shipping updates, and important announcements. We will not bombard you with excessive messages or spam.

Message Content

Our SMS messages will be concise and focused on providing you with relevant information. We will not include any promotional content or advertisements unless you have explicitly opted-in to receive marketing messages. Our goal is to deliver important updates and notifications that enhance your shopping experience with us.

Opt-Out and Unsubscribe

If at any time you wish to stop receiving SMS messages from us, you can easily opt-out and unsubscribe. Simply reply to any of our SMS messages with the word "STOP" or follow the instructions provided in the message. Once you opt-out, you will no longer receive SMS communication from us, unless you choose to opt-in again in the future.

Data Privacy and Security

We take the privacy and security of your personal information seriously. Your mobile phone number will be stored securely and used solely for the purpose of SMS communication with you. We will not share your phone number with any third parties for marketing purposes. For more information, please refer to our Privacy Policy.

Carrier Charges

Please note that standard message and data rates may apply for SMS messages, depending on your mobile service provider and plan. We are not responsible for any charges incurred as a result of receiving SMS messages from us. It is advisable to check with your carrier regarding any applicable fees.

Contact Us

If you have any questions or concerns about our SMS communication or would like to update your contact preferences, please don't hesitate to contact us. Our customer support team will be happy to assist you.

By providing your consent and opting-in to receive SMS messages from HolleHiPPos, you acknowledge that you have read and understood the terms outlined above. We appreciate your trust in us and look forward to keeping you informed through this convenient communication channel.